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SEI 2.0 Overview

Welcome to SEI 2.0 — the next generation of engineering insights at Harness. We've reimagined how organizations understand developer productivity, delivery health, and business impact. Built from the ground up on a modern, high-performance architecture, SEI 2.0 brings flexibility, scale, and trust to your software engineering data.

Whether you're a 50-person startup or a global engineering org with 5,000+ developers, SEI 2.0 is built to meet you where you are and grow as you grow.

What’s New in SEI 2.0​

Built on a Modern, Scalable Architecture​

SEI 2.0 is architected to handle massive scale without compromising speed or reliability. From initial setup to generating insights, the new system is developed to scale and essentially give you insights you can trust.

Pre-Built Dashboards — Ready Out of the Box​

Get started instantly with pre-built dashboards designed around industry-proven metrics:

  • Delivery Efficiency
    • DORA
    • Sprint Insights (Coming soon)
  • Developer Productivity
  • Business Alignment (Coming soon)

Org Trees & Team Structures That Reflect Reality​

SEI 2.0 introduces Org Trees—a flexible, scalable way to model your organization as it actually operates. You can build org structures that reflect reporting lines, business units, regions, or any combination of the above. Three ways to define your team structures:

  • Upload via CSV: Upload a simple CSV to define your organization structure.
  • Integrate directly with your HRIS system (Coming Soon): Automatically sync team structures from systems like Workday or BambooHR.
  • Third-Party Imports (Coming Soon): Bring in teams directly from tools you already use, like GitHub Teams or Jira Projects.

Integrations 2.0 — Easier. Smarter. More Resilient.​

SEI 2.0 introduces a redesigned integrations framework focused on reliability, observability, and ease of maintenance.

  • Built-in diagnostics enable faster troubleshooting with clear visibility into integration errors and data flow issues.
  • Proactive health monitoring provides continuous feedback on the operational status of your data sources.
  • Advanced retry mechanisms ensure that transient failures or API limits don’t disrupt your insights pipeline.

These enhancements significantly reduce integration maintenance overhead, giving teams confidence in the accuracy and completeness of their engineering data.

Decentralized Administration​

SEI 2.0 supports scalable, role-based access controls that allow organizations to manage developer and team configurations in a distributed yet governed manner.

  • Assign ownership of specific teams, org trees, or projects to designated admins.
  • Reduce dependency on central administrators while maintaining enterprise-grade oversight.
  • Empower functional teams to manage their own setup and insights — without compromising security or consistency.